PRIVACY POLICY
Your privacy is important to us
PRIVACY POLICY
Effective date: 01 December 2018; reviewed 01 January 2020, 02 October 2021
Empathic Productions Ltd. (“us”, “we”, or “our”) operates the https://www.empathicproductions.com
website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and your choices associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Definitions
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on a User’s device.
Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject
Data Subject is any living individual who is the subject of Personal Data.
User
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Involved People
Involved people are those persons directly involved with individually becoming a User during the act of Empathic Productions Ltd. recording vision and sound data.
Uninvolved People
Uninvolved people are those persons not directly involved with individually becoming a User and have no desire or intention of becoming a User during the act of Empathic Productions Ltd. recording vision and sound data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address;
First name and last name;
Phone number;
Address, Post Code, City;
Cookies and Usage Data.
The data we maintain is that which allows us to communicate with you while we execute business on your behalf. We do not store, process or maintain data on our systems beyond the point of work being finalised and paid for. The nature of our business is that we meet potential clients or they approach us to initiate communication. We do not use mailing lists, either by paper or digital means, nor do we conduct marketing campaigns that involves capturing or maintaining personal data of prospective clients.
Usage Data
We may collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Empathic Productions Ltd. uses the collected data for various purposes:
To provide and maintain our Service;
To notify you about changes to our Service;
To allow you to participate in interactive features of our Service when you choose to do so;
To provide customer support;
To gather analysis or valuable information so that we can improve our Service;
To monitor the usage of our Service;
To detect, prevent and address technical issues;
We do not provide or offer you news, marketing, financial promotions, special offers and general information about other goods, services and events unrelated to providing filming services to you.
Retention of Data
Empathic Productions Ltd. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Empathic Productions Ltd. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Empathic Productions Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Business Transaction
If Empathic Productions Ltd. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Empathic Productions Ltd. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Empathic Productions Ltd. may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation;
To protect and defend the rights or property of Empathic Productions Ltd.;
To prevent or investigate possible wrongdoing in connection with the Service;
To protect the personal safety of users of the Service or the public;
To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Copying and downloading images from our website has been disabled.
Captured footage by our camera systems is in a digital medium and regardless of its content, is stored on our editing systems and hard disks using industrial strength, International standard encryption. If any or all our archive data becomes lost or stolen, it cannot be published without access to its encryption key which is not stored in a print or written format.
Personal Data in the Form of Recorded Images
A major part of Empathic Productions Ltd. business is engaged in producing media coverage of news, current affairs and media events deemed to be of general public interest. We are required to demonstrate our business experience and ability to process personal data in a manner that meets the quality goals of current media distributors such as television news channels and Internet based media streaming organisations. In pursuance of growing our business and maintaining the goals of being in business, Empathic Productions Ltd. has a Legitimate Interest and right to continue to process and publish personal data. By this means we provide evidence of our achievements and experience to our prospective clients.
Empathic Productions Ltd. has a Legitimate Interest in maintaining a Portfolio of personal data which allows our prospective clients to critically examine and approve our work.
Personal Data in the form of recorded images, obtained by Empathic Productions Ltd., its directors, agents, employees and representatives acting on its behalf in the capacity of vision sound recordists, editors, archivists and producers; may be obtained through any or all of the following:
a) Work through the special purposes of journalism.
b) Work under a performance contract where Involved People consent for their image to appear in a vision sound recording, are made aware of our intention to utilise their data in a publication category and consent for us to utilise their data in a publishable domain in the future.
c) Work under a signed release form where Involved People consent for their image to appear in a vision sound recording, are made aware of our intention to utilise their data in a publication category and consent for us to utilise their data in a publishable domain in the future.
d) Work with Uninvolved People, such as those present in crowd and background scenes, classed as uninvolved but present, who are given notice in writing that a vision sound recording is being conducted. Uninvolved People will be given an opportunity to inform us of a requirement to delete or make unrecognisable their Personal Data once recording commences. Where there is any doubt that Empathic Productions Ltd. would be able to comply with that requirement, we will advice Uninvolved People that they should leave the immediate vicinity where vision sound recording is being conducted.
Non of the foregoing changes our intention to treat personal data in a sensitive, responsible manner and consider the impact of our use of it relative to its subjects.
Your Rights
Empathic Productions Ltd. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
To access and receive a copy of the Personal Data we hold about you;
To rectify any Personal Data held about you that is inaccurate;
To request the deletion of Personal Data held about you regardless of any previous permission granted to us, unless limited by binding contractual terms. An example of a contractual limitation could be a performance contract between an actor and a film company where the end-product is designated for public performance. If you have changed your mind, or should ever in the future change your mind about allowing us to continue to use your Personal Data, please notify us and we will remove all items of concern. You do not need to provide us with a reason.
Excepting any data that is subject to our Copyright, you have the right to data portability for the information you provide to Empathic Productions Ltd. You can request to obtain a copy of your Personal Data, not restricted by our Copyright, in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Stripe.
Their policies can be viewed at https://stripe.com/gb/privacy
PayPal.
Their policies can be viewed at https://www.paypal.com/en/webapps/mpp/ua/privacy-full
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
By using our CONTACT page.
By post: Empathic Productions Ltd. Innovation Centre Medway, Maidstone Road, Chatham, Kent, ME5 9FD.
